This session will present the need for healthcare workers to understand that their response to women who are being abused can make a crucial difference in whether the patient feels safe or shamed. Behavior that can incite fear will be identified: Physical gestures, facial expressions, distance, tone of voice, etc. This session will also discuss how showing skepticism, insensitive questioning, and telling the patient what to do can shut down the opportunity to help her . Helpful ways to communicate concern, respect, and autonomy to make her own decisions, will be identified.
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